Account management

Working with accounts is one of the most crucial aspects of using the Partner Panel.
There are several types of accounts available for creation and managing in the Partner Panel:

  1. Forguard accounts: Fully partner-managed accounts with access to the Forguard application. Partners who have completed full company verification have control over these accounts, including the ability to create and apply personalized tariff plans on client accounts.
    Without completing company verification, partners will not be able to use the Forguard solution.
  2. Ruhavik/Petovik accounts: These accounts have access to Ruhavik and (or) Petovik applications; however, they come with limitations on partner access after activation by clients.

When creating a client account, an application is assigned to the account, granting the client access.
This is implemented through a request, with one of the mandatory fields being "reg_apps".
IDs of applications:

  • Ruhavik - 5a5ca87f-7cbe-4540-ab5d-77bf4bf69884
  • Petovik - 962e19f0-6b4a-4f81-a3fe-4b657689b6f9
  • Forguard - b901da51-ce00-4af2-b978-8d0fca8ae1ea

User entities are created simultaneously with the creation of a client account and are initially inactive. To activate the account, partner sends a special activation link to their client. The link format is the following:

https://login.gurtam.space/registration/acknowledgment?client_id=00010000000000000500&login=test_user_name&login_key=1123456

Where: 

  • client_id indicates the application affiliation:
    • 00010000000000000500: Forguard
    • 00010000000000000300: Ruhavik
    • 00010000000000000400: Petovik
  • test_user_name is replaced with the name of the user of this account
  • login_key is the assigned login key during account creation.

Upon clicking the activation link, the client enters his/her unique email address (to be associated with the account) and a password.
Then the client will receive a registration confirmation email at the provided address. By following the link in the email, the client completes the registration process by entering the requested information in the form (which could include password, login key, etc.).

Once the client confirms registration, their account is activated, and the activation date and time are recorded in the 'ack' field.
After that, the client will be able to log in to the application using the email and password that they entered during registration.